We have set out the following quality policy based on our experiences since our founding, to realize our management philosophy and contribute to developing our community and protecting the environment, by providing excellent industrial machinery and equipment born from comprehensive technical skill and product development.
1. Full understand the quality demanded by customers and seek to improve customer satisfaction by offering products and services which, rather than simply meeting those expectations, exceed them.
2. Fully adopt the 5S system of Sort, Set in Order, Shine, Standardize, Sustain as the basis of our quality activities, and work to realize a healthy staff and a pleasant work environment.
3. Recognize the importance of environmental protection efforts, and engage in environmental protection activities to the extent permissible by technical and economic constraints.
4. Seek to reduce our environmental impact by taking action to promote appropriate disposal of industrial waste, energy efficiency and recycling.
5. Abide by laws, regulations and our own standards, and endeavor to prevent work-related accidents due to environmental pollution.
6. Seek to make continuous improvements to ensure our quality and environmental management system functions effectively.
President & CEO
ROCKY-ICHIMARU Co., Ltd.